🔒 Privacy Policy

At Pawzo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.pawzo.in or make a purchase from us.

1. Information We Collect

When you use our website or services, we may collect the following information:

Personal Details: Name, email address, phone number, shipping and billing address.
Payment Information: Collected securely via payment gateways (we do not store card or UPI details).
Device & Usage Data: IP address, browser type, operating system, referring URLs, and other technical data.
Cookies & Tracking Technologies: Used to improve your experience and understand user behavior.

2. How We Use Your Information

We use the collected data to:

Process and fulfill your orders.
Communicate order updates or respond to customer service requests.
Send newsletters, offers, and promotional messages (only if you opt in).
Improve website functionality and user experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

Trusted third-party service providers, such as payment processors and courier partners.
Government or legal authorities, if required for legal compliance or to protect our rights.

4. Data Security

We use industry-standard encryption (SSL) and secure servers to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies to:

Enhance your browsing experience.
Remember your preferences and cart items.
Track website traffic and usage for analytics.

You can control or disable cookies through your browser settings.

6. Your Rights

As a user, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data (subject to certain exceptions).
Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

📧 Email: support@pawzo.in